Customer Service

#5 Gateway Mall
Lincoln, NE 68505
phone: 402.464.3196
fax: 402.464.6109
gateway@westfield.com

The Westfield Gateway team wants your visit to be a great experience.

Westfield Gateway Customer Services

  • Electric Scooter Rental*
  • Wheelchair Rental*
  • Westfield Gift Cards by American Express
  • Retailer Information
  • Lost & Found
  • Gift Ideas and Special Offers
  • Gateway Employment Opportunities Information
  • Bus Schedules and Taxi Service

Please visit our friendly Westfield Concierge during these hours:

  • Saturday - 10am to 9pm
  • Sunday - 12pm to 6pm

Please visit the Westfield Gateway Management office Monday thru Friday. Gateway Management office hours are Monday through Friday, 8:30am to 5:30pm.

Our administrative staff will be happy to assist you with purchasing Westfield Gift Cards, Lost & Found, retailer information, and anything else we can do to make your visit to Gateway a great experience.

*A valid driver's license or other photo ID must be left at Westfield Concierge in order to rent a wheelchair or electric scooter.